Frequently Asked Questions

Given below are questions most asked and responded. We expect you find your answer as well:

1. What is Vanjari Marriage? How will it be useful?
Ans: Vanjari Marriage website is a matrimonial website which has been started especially for Vanjari community people. You can create your profile on our website which will be viewed by many singles (individuals) who are about to marry. You can also view other profiles and get details to contact them if you are interested. This way Vanjari Marriage is useful to help you find your perfect life partner.

2. Why should I be a paid member?
Ans: Free membership is not allowed because it may lead to duplicate and fake accounts on the website. So, any visitor on the website cannot see complete profile information of any member.
Only paid members can see details of other person (individuals). This will help you search for only those singles who really wants to get married which reduces the chances of duplicate/fake accounts on our website and you get to see genuine members who are curious about their life partner search.
Paid membership helps us to take care of the safety or privacy of all members, protect the photographs and personal information published. We also have rigorous misuse prevention and reporting systems.

3. What are the payment options and how is it secure?
Ans: We provide a wide array of online payment methods to choose from. You can pay through Credit Card/Debit Card/Net banking.
We accept all Credit Cards (Master/VISA) All Debit Card (including Maestro) Whatever your online mode of payment, you can rest assured that we keep your transaction details secure and confidential at all times.

4. Why do I have to register before making the payment using PayUmoney? How important is it for me to register? What if I don't want to register?
Ans: Unlike other Payment Gateways, PayUmoney thrive to provide to customers with the safest and convenient online transaction experience when you make transactions using PayUmoney Payment Gateway. PayUmoney makes sure that they transfer the payment into the VanjariMarriage’s bank account once they get a confirmation from you. This is why it is important that you register with PayUmoney the first time you make a payment on any store using PayUmoney Payment Gateway. You can use the same credentials, to make payment on a different store using PayUmoney Payment Gateway.
Once you are registered with PayUmoney, you will have your own dashboard where you can check the transactions made by you and their status as well. These details are stored in an encrypted manner by using an expensive hardware based security system.

5. Do you accept international Cards?
Ans: We only accept DebitCards / Credit Cards issued in India and Netbanking option is accepted for Indian bank accounts. We currently only accept Indian Rupee (INR).

6. How do I get confirmation regarding the successful payment transaction?
Ans: PayUmoney sends email and SMS notification to you with the required payment details when a payment is made.

7. How do I create my profile and get registered on VanjariMarriage.com?
Ans: Registration/Creating account on Vanjari Marriage website is very simple process.

  • Click on ‘Create Profile’ button
  • Fill up all your details correctly
  • Upload your photos (Atleast 1 photo is compulsory which will be set as profile photo)
  • Choose your desired plan and make payment.

We authentic your contact details after your membership plan payment gets confirm. Your profile will be live within 24 hours and you become a registered member on Vanjari Marriage website. Your membership plan period starts from the day your profile gets live on the website.

8. Can I upgrade my package plan?
Ans: Yes, you can upgrade your membership plan anytime. We will upgrade your profile once we receive your payment. The number of days remaining for your current plan will be carry forwarded.
If you have made the payment and your profile is still not upgraded, kindly contact our customer care number: 09860900833 or send an e-mail to payments@vanjarimarriage.com along with your payment details.

9. Can I cancel my membership?
Ans: Yes, you can cancel your membership plan anytime. Your profile will be taken down from the website. Note: Cancellation of your membership plan does not qualify you for a refund.

10. What are your refund policies?
Since VanjariMarriage.com allows its members to communicate with other members, we do not refund membership fees at any circumstances. This policy while providing value for money for VanjariMarriage.com members also ensures that the company is protected. Any exceptions to this policy will be made at the sole discretion of VanjariMarriage.com legal’s management team.

11. Is there any limit to view other profiles or their contact information?
Ans: Once you become a paid member on VanjariMarriage.com you can view contact information of your desired partner search. There is no limit on any plan to view/contact any individual listed on the website.

12. Can I get any discount?
Ans: Yes, we do provide discounts on all membership plans as listed below:
Plan A (Rs.499) Your profile will be displayed for 3 months
Plan B (Rs.899) Your profile will be displayed for 6 months
Plan C (Rs.1299) Your profile will be displayed for 9 months
Discount rates may subject to change anytime, without prior notice, at the sole discretion of VanjariMarriage.com management team.

13. Can I edit my profile information or change photos?
Ans: Yes, you can edit your profile information or change your photos whenever you want. If you face any problem editing your profile information, kindly contact our customer care number: 09860900833 or send an e-mail on mail@vanjarimarriage.com

14. What should I do if I do not want to upload my photos?
Ans: By adding more photos to your profile, you will increase your overall fellowship and more likely you get to be acquainted. We recommend you upload your latest photos. Photos get more visibility for your profile but it all depends on you if you want to add them or not.
Note: One photo is compulsory which will be set as your profile picture.
If you are not able to upload/crop/edit your photos then you can simply send them attached to an email to mail@vanjarimarraige.com from your registered email address.

15. How much time does it take to publish my profile online after creating profile and payment?
Ans: It usually takes 10-12 hours for a profile to get live after the payment is confirmed. In some circumstances it can takes upto 24 hours for account verification and payment confirmation. Your membership plan period starts from the day your profile gets live on the website.

16. I am not able to resize my photos, what should I do?
Ans: If you are not able to upload/crop/edit/resize your photos then you can simply send them attached to an email to mail@vanjarimarraige.com from your registered email address. We will edit it for you and add them to your account.

17. Are there hidden charges?
Ans: No. There are no hidden charges.

18. Do you provide any dating/friendship services?
Ans: Sorry, you are at a wrong place. If you are looking for dating/friendship other than matrimony, you are probably looking into the wrong website. We provide only matrimony-related services. VanjariMarriage.com only invites people who are looking forward to a serious commitment of getting married.

19. How do I contact customer support?
Ans: You can contact our customer support team on phone number: 09860900833 or send an e-mail to mail@vanjarimarriage.com if you have any questions or concerns.

20. I forgot my password, how can I request for a password change?
Ans: On www.vanjarimarriage.com, you can click on ‘Forgot Password’ on top right corner. Enter your registered email address and we'll email you a link to reset your password. You can contact Customer Support team from your registered email address if you face any problem.

       

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